381 lines
12 KiB
Elixir
381 lines
12 KiB
Elixir
defmodule ToweropsWeb.AlertLive.Index do
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@moduledoc """
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Smart Alert Triage view for WISP operators.
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Groups alerts by site, color-codes by severity/age, supports filtering
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and sorting, and shows subscriber impact from Gaiia inventory.
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"""
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use ToweropsWeb, :live_view
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alias Towerops.Alerts
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alias Towerops.Gaiia
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alias ToweropsWeb.Live.Helpers.AccessControl
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@impl true
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def mount(_params, _session, socket) do
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organization = socket.assigns.current_scope.organization
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_ =
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if connected?(socket) do
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_ = Phoenix.PubSub.subscribe(Towerops.PubSub, "alerts:org:#{organization.id}:new")
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Phoenix.PubSub.subscribe(Towerops.PubSub, "alerts:org:#{organization.id}:resolved")
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end
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{:ok,
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socket
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|> assign(:page_title, t("Alerts"))
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|> assign(:filter, "unresolved")
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|> assign(:sort_by, "severity")
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|> assign(:expanded_sites, MapSet.new())
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|> assign(:expanded_alert, nil)
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|> assign(:selected_alerts, MapSet.new())
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|> assign(:timezone, socket.assigns.current_scope.timezone)
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|> load_alerts(organization.id)}
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end
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@impl true
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def handle_params(params, _url, socket) do
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filter = Map.get(params, "filter", "unresolved")
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sort_by = Map.get(params, "sort", socket.assigns.sort_by)
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{:noreply,
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socket
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|> assign(:filter, filter)
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|> assign(:sort_by, sort_by)
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|> load_alerts(socket.assigns.current_scope.organization.id)}
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end
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@impl true
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def handle_event("acknowledge", %{"id" => id}, socket) do
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organization = socket.assigns.current_scope.organization
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user_id = socket.assigns.current_scope.user.id
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case AccessControl.verify_alert_access(id, organization.id) do
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{:ok, alert} ->
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perform_acknowledge_alert(socket, alert, user_id, organization.id)
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{:error, :not_found} ->
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{:noreply, put_flash(socket, :error, t_equipment("Alert not found"))}
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{:error, :unauthorized} ->
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{:noreply, put_flash(socket, :error, t_equipment("You don't have access to this alert"))}
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end
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end
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def handle_event("resolve", %{"id" => id}, socket) do
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organization = socket.assigns.current_scope.organization
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case AccessControl.verify_alert_access(id, organization.id) do
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{:ok, alert} ->
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case Alerts.resolve_alert(alert) do
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{:ok, _alert} ->
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{:noreply,
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socket
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|> put_flash(:info, t_equipment("Alert resolved"))
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|> load_alerts(organization.id)}
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{:error, _changeset} ->
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{:noreply, put_flash(socket, :error, t_equipment("Unable to resolve alert"))}
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end
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{:error, :not_found} ->
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{:noreply, put_flash(socket, :error, t_equipment("Alert not found"))}
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{:error, :unauthorized} ->
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{:noreply, put_flash(socket, :error, t_equipment("You don't have access to this alert"))}
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end
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end
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def handle_event("toggle_alert", %{"id" => id}, socket) do
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expanded = if socket.assigns.expanded_alert == id, do: nil, else: id
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{:noreply, assign(socket, :expanded_alert, expanded)}
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end
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def handle_event("toggle_select", %{"id" => id}, socket) do
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selected = socket.assigns.selected_alerts
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selected =
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if MapSet.member?(selected, id),
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do: MapSet.delete(selected, id),
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else: MapSet.put(selected, id)
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{:noreply, assign(socket, :selected_alerts, selected)}
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end
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def handle_event("select_all", _params, socket) do
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all_ids = Enum.map(socket.assigns.alerts, & &1.id)
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{:noreply, assign(socket, :selected_alerts, MapSet.new(all_ids))}
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end
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def handle_event("select_none", _params, socket) do
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{:noreply, assign(socket, :selected_alerts, MapSet.new())}
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end
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def handle_event("bulk_acknowledge", _params, socket) do
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organization = socket.assigns.current_scope.organization
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user_id = socket.assigns.current_scope.user.id
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count =
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Enum.reduce(socket.assigns.selected_alerts, 0, fn id, acc ->
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case AccessControl.verify_alert_access(id, organization.id) do
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{:ok, alert} ->
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case Alerts.acknowledge_alert(alert, user_id) do
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{:ok, _} -> acc + 1
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_ -> acc
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end
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_ ->
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acc
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end
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end)
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{:noreply,
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socket
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|> assign(:selected_alerts, MapSet.new())
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|> put_flash(:info, "#{count} alert(s) acknowledged")
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|> load_alerts(organization.id)}
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end
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def handle_event("bulk_resolve", _params, socket) do
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organization = socket.assigns.current_scope.organization
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count =
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Enum.reduce(socket.assigns.selected_alerts, 0, fn id, acc ->
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case AccessControl.verify_alert_access(id, organization.id) do
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{:ok, alert} ->
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case Alerts.resolve_alert(alert) do
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{:ok, _} -> acc + 1
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_ -> acc
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end
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_ ->
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acc
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end
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end)
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{:noreply,
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socket
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|> assign(:selected_alerts, MapSet.new())
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|> put_flash(:info, "#{count} alert(s) resolved")
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|> load_alerts(organization.id)}
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end
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def handle_event("toggle_site", %{"site-id" => site_id}, socket) do
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expanded = socket.assigns.expanded_sites
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expanded =
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if MapSet.member?(expanded, site_id),
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do: MapSet.delete(expanded, site_id),
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else: MapSet.put(expanded, site_id)
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{:noreply, assign(socket, :expanded_sites, expanded)}
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end
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defp perform_acknowledge_alert(socket, alert, user_id, organization_id) do
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case Alerts.acknowledge_alert(alert, user_id) do
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{:ok, _alert} ->
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{:noreply,
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socket
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|> put_flash(:info, t_equipment("Alert acknowledged"))
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|> load_alerts(organization_id)}
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{:error, _changeset} ->
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{:noreply, put_flash(socket, :error, t_equipment("Unable to acknowledge alert"))}
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end
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end
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@impl true
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def handle_info({:new_alert, _device_id, _alert_type}, socket) do
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{:noreply, load_alerts(socket, socket.assigns.current_scope.organization.id)}
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end
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@impl true
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def handle_info({:alert_resolved, _device_id, _alert_type}, socket) do
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{:noreply, load_alerts(socket, socket.assigns.current_scope.organization.id)}
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end
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defp load_alerts(socket, organization_id) do
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all_alerts = Alerts.list_organization_alerts(organization_id, %{"limit" => 500})
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filtered_alerts = filter_alerts(all_alerts, socket.assigns.filter)
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site_subscribers = load_site_subscribers(filtered_alerts)
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sorted_alerts = sort_alerts(filtered_alerts, socket.assigns.sort_by, site_subscribers)
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grouped = group_by_site(sorted_alerts, site_subscribers)
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# Compute counts for filter tabs
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counts = %{
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all: length(all_alerts),
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critical: Enum.count(all_alerts, &(&1.alert_type == :device_down and is_nil(&1.resolved_at))),
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unresolved: Enum.count(all_alerts, &is_nil(&1.resolved_at)),
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resolved: Enum.count(all_alerts, &(not is_nil(&1.resolved_at)))
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}
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socket
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|> assign(:alerts, sorted_alerts)
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|> assign(:site_subscribers, site_subscribers)
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|> assign(:grouped_alerts, grouped)
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|> assign(:counts, counts)
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end
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defp filter_alerts(alerts, "all"), do: alerts
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defp filter_alerts(alerts, "critical"),
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do: Enum.filter(alerts, &(&1.alert_type == :device_down and is_nil(&1.resolved_at)))
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defp filter_alerts(alerts, "unresolved"), do: Enum.filter(alerts, &is_nil(&1.resolved_at))
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defp filter_alerts(alerts, "resolved"), do: Enum.filter(alerts, &(not is_nil(&1.resolved_at)))
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defp filter_alerts(alerts, _), do: alerts
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defp sort_alerts(alerts, "age", _site_subs) do
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Enum.sort_by(alerts, & &1.triggered_at, {:asc, DateTime})
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end
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defp sort_alerts(alerts, "impact", site_subs) do
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Enum.sort_by(alerts, fn alert ->
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sub_count = get_subscriber_count(alert, site_subs)
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-sub_count
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end)
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end
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defp sort_alerts(alerts, _severity, _site_subs) do
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# Default: severity sort — device_down unresolved first, then by age
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Enum.sort_by(alerts, fn alert ->
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severity_weight =
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cond do
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alert.alert_type == :device_down and is_nil(alert.resolved_at) -> 0
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alert.alert_type == :device_down -> 1
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true -> 2
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end
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{severity_weight, alert.triggered_at}
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end)
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end
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defp group_by_site(alerts, site_subscribers) do
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alerts
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|> Enum.group_by(fn alert ->
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if alert.device.site do
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{alert.device.site.id, alert.device.site.name}
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else
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{nil, "No Site"}
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end
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end)
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|> Enum.map(fn {{site_id, site_name}, site_alerts} ->
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sub_info = if site_id, do: site_subscribers[site_id]
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critical_count = Enum.count(site_alerts, &(&1.alert_type == :device_down and is_nil(&1.resolved_at)))
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%{
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site_id: site_id,
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site_name: site_name,
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alerts: site_alerts,
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total_count: length(site_alerts),
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critical_count: critical_count,
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subscriber_info: sub_info,
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total_subscribers: get_site_subscriber_count(sub_info)
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}
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end)
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|> Enum.sort_by(fn group -> {-group.critical_count, -group.total_subscribers, -group.total_count} end)
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end
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defp get_site_subscriber_count(%{account_count: count}) when is_integer(count), do: count
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defp get_site_subscriber_count(_), do: 0
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defp get_subscriber_count(alert, site_subs) do
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# Use gaiia_impact on alert first, fall back to site-level data
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cond do
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alert.gaiia_impact && alert.gaiia_impact["total_subscribers"] ->
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alert.gaiia_impact["total_subscribers"]
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alert.device.site_id && site_subs[alert.device.site_id] ->
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get_site_subscriber_count(site_subs[alert.device.site_id])
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true ->
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0
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end
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end
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defp load_site_subscribers(alerts) do
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alerts
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|> Enum.map(& &1.device.site_id)
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|> Enum.uniq()
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|> Enum.reject(&is_nil/1)
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|> Map.new(fn site_id -> {site_id, Gaiia.get_site_subscriber_summary(site_id)} end)
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end
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@doc false
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def severity_color(alert) do
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cond do
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alert.resolved_at ->
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"gray"
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alert.alert_type == :device_down and is_nil(alert.resolved_at) ->
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age_minutes = DateTime.diff(DateTime.utc_now(), alert.triggered_at, :minute)
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cond do
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age_minutes > 60 -> "red"
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age_minutes > 15 -> "orange"
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true -> "yellow"
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end
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true ->
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"green"
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end
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end
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@doc false
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def age_text(alert) do
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minutes = DateTime.diff(DateTime.utc_now(), alert.triggered_at, :minute)
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cond do
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minutes < 1 -> "just now"
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minutes < 60 -> "#{minutes}m ago"
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minutes < 1440 -> "#{div(minutes, 60)}h ago"
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true -> "#{div(minutes, 1440)}d ago"
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end
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end
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defp format_number(number) when is_integer(number) do
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number
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|> Integer.to_string()
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|> String.graphemes()
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|> Enum.reverse()
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|> Enum.chunk_every(3)
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|> Enum.join(",")
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|> String.reverse()
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end
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defp format_number(number), do: to_string(number)
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@doc false
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def duration_text(alert) do
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end_time = alert.resolved_at || DateTime.utc_now()
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minutes = DateTime.diff(end_time, alert.triggered_at, :minute)
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cond do
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minutes < 1 -> "<1m"
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minutes < 60 -> "#{minutes}m"
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minutes < 1440 -> "#{div(minutes, 60)}h #{rem(minutes, 60)}m"
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true -> "#{div(minutes, 1440)}d #{div(rem(minutes, 1440), 60)}h"
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end
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end
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defp severity_badge_class(alert) do
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color = severity_color(alert)
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case color do
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"red" -> "bg-red-500"
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"orange" -> "bg-orange-500"
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"yellow" -> "bg-yellow-500"
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"green" -> "bg-green-500"
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"gray" -> "bg-gray-300 dark:bg-gray-600"
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_ -> "bg-gray-300"
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end
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end
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defp impact_text(alert, site_subs) do
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count = get_subscriber_count(alert, site_subs)
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if count > 0, do: "#{format_number(count)} subs"
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end
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end
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