Chunk 1 of the on-call/escalation redesign plan
(docs/plans/2026-04-28-on-call-pagerduty-style-redesign.md):
Schema
- on_call.ex: list_devices_using_policy/2 (direct + org-default inheritance)
- on_call.ex: move_escalation_rule/2 for up/down level reordering
- list_escalation_policies/1 now preloads :rules
Show page
- Levels rendered as numbered cards with up/down/delete controls
- "Notify the following users immediately and escalate after N minutes."
- REPEAT footer surfaces repeat_count inline (no longer a standalone column)
- Right-side Services sidebar lists devices using the policy
- Header line shows the handoff notifications mode (when in use by a service /
always / never)
Edit form
- Removed standalone Repeat Count input
- Added handoff notifications mode select
- Added inline "If no one acknowledges, repeat this policy N time(s)" block
Index views (policies tab + standalone)
- Replaced Repeat Count column with a Levels (rule count) column
Other
- rate_limit.ex: bind unmatched :ets.new/2 + schedule_clean/1 returns to fix
dialyzer :unmatched_returns warning under the project's strict flags.
All 10,191 tests pass; mix format clean; mix compile --warnings-as-errors clean;
mix dialyzer passes.
Built-in PagerDuty-equivalent system for on-call scheduling and alert
escalation. Users can now manage schedules, rotation layers, overrides,
and escalation policies directly in the app alongside PagerDuty.
- On-call schedules with rotation layers (daily/weekly/custom), member
management, and temporary overrides
- Escalation policies with ordered rules, timeout-based escalation,
and user/schedule targets
- Automatic escalation via Oban worker with configurable repeat count
- Email notifications via Swoosh for on-call alerts
- Resolver computes who's on-call from layer stacking and overrides
- AlertNotificationWorker integration: starts escalation alongside
PagerDuty, acknowledges/resolves incidents on alert state changes
- Device and organization schemas support escalation_policy_id
- Escalation policy picker on device form
- Schedules nav item with tabbed index (schedules + escalation policies)
- Full CRUD UI for schedules, layers, members, overrides, rules, targets
- 62 LiveView tests, 56 context/schema/resolver/escalation tests
- 26 E2E Playwright tests for smoke and critical path coverage
