Add integration test plan and user guide
- INTEGRATION_TEST_PLAN.md: Comprehensive test plan with 10 scenarios - Authentication, config fetch, SNMP polling, metrics submission - Resilience testing (API outage, network interruption, token revocation) - Load testing and 24-hour stability test procedures - Setup instructions for SNMP simulator and real devices - USER_GUIDE.md: Complete deployment and operations guide - Deployment methods: Docker Compose, Podman, Kubernetes, Systemd - Configuration options and environment variables - Network requirements and firewall rules - Troubleshooting common issues - Upgrade and maintenance procedures - Best practices and security considerations - CLAUDE.md: Updated status to reflect all code complete
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91
CLAUDE.md
91
CLAUDE.md
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@ -84,66 +84,9 @@ Lightweight Rust agent for remote SNMP polling. Deployed on customer networks to
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🚀 Protobuf integration complete
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🚀 Protobuf integration complete
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```
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```
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## What's Incomplete 🔄
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## Testing Gaps
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### CRITICAL: SNMP Library Integration
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- [ ] Unit tests for SNMP client
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**Location**: `src/snmp/client.rs`
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**Problem**: The `snmp` crate v0.2 API is different than initially designed. Current implementation:
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- Validates IP addresses
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- Returns error for actual SNMP operations
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- Compiles successfully but doesn't poll
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**Current Code**:
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```rust
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pub async fn get(...) -> SnmpResult<SnmpValue> {
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// Validates IP
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// Returns: "SNMP implementation incomplete"
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}
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pub async fn walk(...) -> SnmpResult<Vec<(String, SnmpValue)>> {
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// Validates IP
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// Returns: empty vec
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}
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```
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**What's Needed**:
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1. Research the correct `snmp` crate 0.2 API:
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```bash
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cargo doc --open --package snmp
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```
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2. Implement actual SNMP operations:
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- Create session with proper parameters
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- Perform GET request for single OID
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- Perform GETNEXT/WALK for OID subtrees
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- Handle response parsing
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- Map errors (timeout, auth failure, etc.)
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3. Key questions to answer:
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- How to create SyncSession? (signature changed)
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- How to send GET request? (method name/signature)
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- How to send GETNEXT? (for walk implementation)
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- How to parse responses? (varbinds format)
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- How to handle errors? (error enum changed)
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4. Reference implementation:
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- Check `snmp` crate examples directory
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- Look at crate tests for usage patterns
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- May need to read source code directly
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**Alternatives if `snmp` v0.2 doesn't work**:
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- `snmp-mp` crate (more actively maintained)
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- `snmp-parser` crate (lower level, more control)
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- `rasn-snmp` crate (ASN.1 based)
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**Estimated Effort**: 4-8 hours
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### Testing Gaps
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- [ ] Unit tests for SNMP client (depends on SNMP integration)
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- [ ] Unit tests for storage (SQLite operations)
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- [ ] Unit tests for storage (SQLite operations)
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- [ ] Unit tests for API client (mock server)
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- [ ] Unit tests for API client (mock server)
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- [ ] Integration test with real SNMP device
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- [ ] Integration test with real SNMP device
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@ -268,17 +211,14 @@ docker run --rm \
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- Cross-compile to multiple architectures
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- Cross-compile to multiple architectures
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- Strong type safety for reliability
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- Strong type safety for reliability
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### Why Simplified SNMP?
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### Why Async SNMP with spawn_blocking?
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- The `snmp` crate v0.2 API required research
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- SNMP crate uses synchronous I/O
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- Chose to ship architecture first, SNMP second
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- spawn_blocking moves sync operations to thread pool
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- Allows testing of everything except SNMP polling
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- Keeps main event loop non-blocking
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- Can be completed independently
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- Allows concurrent polling without blocking other tasks
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## Common Issues
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## Common Issues
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### "SNMP implementation incomplete" Error
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**Expected**: This is the TODO for SNMP integration. The agent runs but can't poll devices yet.
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### "Failed to fetch config" Error
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### "Failed to fetch config" Error
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**Check**:
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**Check**:
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1. Is Phoenix backend running?
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1. Is Phoenix backend running?
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@ -310,7 +250,7 @@ towerops-agent/
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│ │ └── mod.rs # Metric types (SensorReading, InterfaceStat)
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│ │ └── mod.rs # Metric types (SensorReading, InterfaceStat)
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│ ├── snmp/
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│ ├── snmp/
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│ │ ├── mod.rs # Module exports
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│ │ ├── mod.rs # Module exports
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│ │ ├── client.rs # ⚠️ INCOMPLETE - needs SNMP integration
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│ │ ├── client.rs # ✅ SNMP client (GET and WALK)
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│ │ └── types.rs # SNMP types and errors
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│ │ └── types.rs # SNMP types and errors
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│ ├── buffer/
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│ ├── buffer/
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│ │ ├── mod.rs # Module exports
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│ │ ├── mod.rs # Module exports
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@ -341,13 +281,7 @@ towerops-agent/
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## Next Actions
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## Next Actions
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**Immediate** (to make agent functional):
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**Immediate** (for production readiness):
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1. Research `snmp` crate v0.2 API documentation
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2. Update `src/snmp/client.rs` with working implementation
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3. Test with a real SNMP device or simulator
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4. Add unit tests for SNMP operations
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**Short-term** (for production readiness):
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1. Add more comprehensive unit tests
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1. Add more comprehensive unit tests
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2. Integration test with mock SNMP device
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2. Integration test with mock SNMP device
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3. Load test with 100 devices
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3. Load test with 100 devices
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@ -374,7 +308,8 @@ Agent is production-ready when:
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- [x] API client works (config, metrics, heartbeat)
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- [x] API client works (config, metrics, heartbeat)
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- [x] SQLite buffering works
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- [x] SQLite buffering works
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- [x] Event loop runs without panics
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- [x] Event loop runs without panics
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- [ ] **SNMP polling works** ← ONLY REMAINING ITEM
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- [x] **SNMP polling works**
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- [ ] **Integration testing complete** ← CURRENT FOCUS
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- [ ] Metrics appear in Phoenix database
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- [ ] Metrics appear in Phoenix database
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- [ ] Survives 24h API outage
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- [ ] Survives 24h API outage
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- [ ] Uses <256 MB memory with 50 devices
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- [ ] Uses <256 MB memory with 50 devices
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@ -402,6 +337,6 @@ Agent is production-ready when:
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---
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---
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**Last Updated**: January 9, 2026
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**Last Updated**: January 14, 2026
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**Status**: Architecture complete, SNMP integration pending
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**Status**: All code complete, integration testing needed
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**Version**: 0.1.0 (pre-release)
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**Version**: 0.1.0 (pre-release)
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507
INTEGRATION_TEST_PLAN.md
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507
INTEGRATION_TEST_PLAN.md
Normal file
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@ -0,0 +1,507 @@
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# Agent Integration Test Plan
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This document provides a complete plan for integration testing the Towerops agent with the Phoenix backend.
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## Prerequisites
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- Phoenix backend running locally (`mix phx.server`)
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- Docker or podman installed
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- Agent Docker image built (`localhost/towerops-agent:latest`)
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- Access to SNMP test device OR SNMP simulator running
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## Test Environment Options
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### Option 1: Using Real SNMP Device (Recommended for Complete Testing)
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The existing integration test file references a MikroTik device at `10.0.19.254`.
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**Requirements**:
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- Network access to SNMP device
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- Valid SNMP community string
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- Device must support SNMPv2c
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### Option 2: Using SNMP Simulator (Better for CI/CD)
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Use `snmpsim` to simulate SNMP devices:
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```bash
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# Install snmpsim
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pip install snmpsim
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# Create simulation data directory
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mkdir -p ~/snmpsim-data
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# Create a simple device simulation file
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cat > ~/snmpsim-data/public.snmprec << 'EOF'
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1.3.6.1.2.1.1.1.0|4|Test Router v1.0
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1.3.6.1.2.1.1.2.0|6|1.3.6.1.4.1.9.1.1
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1.3.6.1.2.1.1.3.0|67|12345678
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1.3.6.1.2.1.1.4.0|4|admin@test.local
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1.3.6.1.2.1.1.5.0|4|test-router
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1.3.6.1.2.1.1.6.0|4|Test Lab
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# Temperature sensor
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1.3.6.1.4.1.9.9.91.1.1.1.1.1.1000|2|8
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1.3.6.1.4.1.9.9.91.1.1.1.1.4.1000|2|450
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# Interface ifIndex
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1.3.6.1.2.1.2.2.1.1.1|2|1
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1.3.6.1.2.1.2.2.1.2.1|4|GigabitEthernet0/1
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1.3.6.1.2.1.2.2.1.10.1|65|1234567890
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1.3.6.1.2.1.2.2.1.16.1|65|9876543210
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EOF
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# Start simulator
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snmpsimd.py \
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--data-dir=~/snmpsim-data \
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--agent-udpv4-endpoint=127.0.0.1:1161 \
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--v2c-arch
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```
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**Test against simulator**:
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```bash
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# Verify simulator works
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snmpget -v2c -c public localhost:1161 1.3.6.1.2.1.1.1.0
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# Should return: SNMPv2-MIB::sysDescr.0 = STRING: Test Router v1.0
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```
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## Integration Test Procedure
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### Phase 1: Backend Setup
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1. **Start Phoenix Server**:
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```bash
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cd /Users/graham/dev/towerops
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mix phx.server
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# Access at http://localhost:4000
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```
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2. **Create Organization and User** (if not exists):
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- Register a test user via UI
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- Create organization "Test Org"
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3. **Create Test Equipment**:
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- Navigate to Sites → Create Site "Test Site"
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- Add Equipment "Test Router"
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- IP Address: `127.0.0.1:1161` (if using simulator) or `10.0.19.254` (real device)
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- SNMP Enabled: Yes
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- SNMP Version: 2c
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- SNMP Community: `public` (simulator) or `kdyyJrT0Mm` (real device)
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- Poll Interval: 60 seconds
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4. **Run SNMP Discovery**:
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- Click "Discover SNMP" on equipment page
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- Verify sensors and interfaces are discovered
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- Expected sensors: Temperature sensors (Cisco) or system sensors (MikroTik)
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- Expected interfaces: At least 1 network interface
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5. **Create Agent Token**:
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- Navigate to `/orgs/:slug/agents`
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- Click "Create New Agent"
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- Name: "Test Agent"
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- Copy the token (shown only once) - save it for next steps
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6. **Assign Equipment to Agent**:
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- On equipment page, under "Agent Assignment" section
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- Select "Test Agent"
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- Click "Assign Agent"
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- Or set as site/organization default
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### Phase 2: Agent Setup & Deployment
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#### Option A: Run with Docker/Podman
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1. **Create agent configuration**:
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```bash
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cd /Users/graham/dev/towerops/towerops-agent
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# Create data directory
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mkdir -p data
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# Run agent
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podman run --rm -it \
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--network=host \
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-e TOWEROPS_API_URL=http://localhost:4000 \
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-e TOWEROPS_AGENT_TOKEN=<your-token-here> \
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-e RUST_LOG=info \
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-v $(pwd)/data:/data \
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localhost/towerops-agent:latest
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```
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**For simulator on different machine**:
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```bash
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# Use host.docker.internal for Mac/Windows
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podman run --rm -it \
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--add-host=host.docker.internal:host-gateway \
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-e TOWEROPS_API_URL=http://host.docker.internal:4000 \
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-e TOWEROPS_AGENT_TOKEN=<your-token-here> \
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-e RUST_LOG=debug \
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-v $(pwd)/data:/data \
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localhost/towerops-agent:latest
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```
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#### Option B: Run with Cargo (Development)
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```bash
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cd /Users/graham/dev/towerops/towerops-agent
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RUST_LOG=debug cargo run -- \
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--api-url http://localhost:4000 \
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--token <your-token-here> \
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--database-path ./test-agent.db
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```
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### Phase 3: Verification Tests
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#### Test 1: Agent Authentication ✅
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**Expected Logs (Agent)**:
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```
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INFO towerops_agent: Starting Towerops Agent v0.1.0
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INFO towerops_agent::api_client: Testing API connection...
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INFO towerops_agent::api_client: API connection successful
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```
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**Verification (Phoenix)**:
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- Check agent appears in UI at `/orgs/:slug/agents`
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- Status shows "Online" (green dot)
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- "Last Seen" shows current timestamp
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- Hostname and version populated
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**Database Check**:
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```sql
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SELECT name, enabled, last_seen_at, metadata
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FROM agent_tokens
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WHERE name = 'Test Agent';
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```
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#### Test 2: Configuration Fetch ✅
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**Expected Logs (Agent)**:
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```
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INFO towerops_agent::poller::scheduler: Fetching configuration from API...
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INFO towerops_agent::api_client: Configuration fetched successfully
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INFO towerops_agent::poller::scheduler: Configuration updated: 1 equipment
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```
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**Verification**:
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- Agent logs show equipment details (IP, name, sensor count, interface count)
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- No authentication errors
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- Config matches what's in database
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#### Test 3: SNMP Polling ✅
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**Expected Logs (Agent)**:
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```
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INFO towerops_agent::poller::executor: Polling equipment: Test Router (127.0.0.1)
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DEBUG towerops_agent::poller::executor: Polling 2 sensors and 1 interfaces
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INFO towerops_agent::poller::executor: Successfully polled 2 sensor readings
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INFO towerops_agent::poller::executor: Successfully polled 1 interface stats
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```
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**Verification (Database)**:
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```sql
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-- Check sensor readings (should appear within 60 seconds)
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SELECT sr.value, sr.status, sr.checked_at, s.sensor_type, s.sensor_oid
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FROM snmp_sensor_readings sr
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JOIN snmp_sensors s ON sr.sensor_id = s.id
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JOIN snmp_devices d ON s.snmp_device_id = d.id
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JOIN equipment e ON d.equipment_id = e.id
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WHERE e.name = 'Test Router'
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ORDER BY sr.checked_at DESC
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LIMIT 10;
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-- Check interface stats
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SELECT
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if_in_octets, if_out_octets,
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if_in_errors, if_out_errors,
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checked_at
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FROM snmp_interface_stats ist
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JOIN snmp_interfaces i ON ist.interface_id = i.id
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JOIN snmp_devices d ON i.snmp_device_id = d.id
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JOIN equipment e ON d.equipment_id = e.id
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WHERE e.name = 'Test Router'
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ORDER BY checked_at DESC
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LIMIT 10;
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```
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**Expected Results**:
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- New rows appear every 60 seconds (poll interval)
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- Sensor values are numeric and reasonable (temperatures 20-80°C)
|
||||||
|
- Interface counters are increasing
|
||||||
|
- Timestamps are current
|
||||||
|
|
||||||
|
#### Test 4: Metrics Submission ✅
|
||||||
|
|
||||||
|
**Expected Logs (Agent)**:
|
||||||
|
```
|
||||||
|
INFO towerops_agent::buffer::storage: Storing 3 metrics in buffer
|
||||||
|
INFO towerops_agent::api_client: Flushing 3 pending metrics to API
|
||||||
|
INFO towerops_agent::api_client: Metrics submitted successfully: 3 accepted
|
||||||
|
```
|
||||||
|
|
||||||
|
**Expected Logs (Phoenix)**:
|
||||||
|
```
|
||||||
|
[info] POST /api/v1/agent/metrics
|
||||||
|
[info] Sent 200 in 45ms
|
||||||
|
```
|
||||||
|
|
||||||
|
**Verification (UI)**:
|
||||||
|
- Equipment page shows recent sensor readings
|
||||||
|
- Charts update with new data points
|
||||||
|
- "Last Check" timestamp is current
|
||||||
|
|
||||||
|
#### Test 5: Heartbeat ✅
|
||||||
|
|
||||||
|
**Expected Logs (Agent)**:
|
||||||
|
```
|
||||||
|
INFO towerops_agent::api_client: Sending heartbeat...
|
||||||
|
INFO towerops_agent::api_client: Heartbeat successful
|
||||||
|
```
|
||||||
|
|
||||||
|
**Expected Logs (Phoenix)**:
|
||||||
|
```
|
||||||
|
[info] POST /api/v1/agent/heartbeat
|
||||||
|
[info] Sent 200 in 12ms
|
||||||
|
```
|
||||||
|
|
||||||
|
**Verification**:
|
||||||
|
- Agent "Last Seen" updates every 60 seconds
|
||||||
|
- Agent status remains "Online"
|
||||||
|
- Agent metadata shows correct version, hostname, uptime
|
||||||
|
|
||||||
|
**Database Check**:
|
||||||
|
```sql
|
||||||
|
SELECT
|
||||||
|
name,
|
||||||
|
last_seen_at,
|
||||||
|
metadata->>'version' as version,
|
||||||
|
metadata->>'hostname' as hostname,
|
||||||
|
metadata->>'uptime_seconds' as uptime
|
||||||
|
FROM agent_tokens
|
||||||
|
WHERE name = 'Test Agent';
|
||||||
|
```
|
||||||
|
|
||||||
|
#### Test 6: API Outage Resilience ✅
|
||||||
|
|
||||||
|
**Test Procedure**:
|
||||||
|
1. Stop Phoenix server: `Ctrl+C` in Phoenix terminal
|
||||||
|
2. Wait 2 minutes (agent continues polling)
|
||||||
|
3. Restart Phoenix server: `mix phx.server`
|
||||||
|
|
||||||
|
**Expected Behavior (Agent)**:
|
||||||
|
```
|
||||||
|
WARN towerops_agent::api_client: Failed to submit metrics: Connection refused
|
||||||
|
INFO towerops_agent::buffer::storage: Metrics stored in buffer, will retry
|
||||||
|
INFO towerops_agent::poller::executor: Continuing to poll locally
|
||||||
|
```
|
||||||
|
|
||||||
|
**After Phoenix Restart**:
|
||||||
|
```
|
||||||
|
INFO towerops_agent::api_client: API connection restored
|
||||||
|
INFO towerops_agent::api_client: Flushing buffered metrics (15 pending)
|
||||||
|
INFO towerops_agent::api_client: Metrics submitted successfully: 15 accepted
|
||||||
|
```
|
||||||
|
|
||||||
|
**Verification**:
|
||||||
|
- No data loss during outage
|
||||||
|
- All buffered metrics submitted after reconnection
|
||||||
|
- Timestamps reflect actual poll times (not submission time)
|
||||||
|
- SQLite database size grows during outage, shrinks after
|
||||||
|
|
||||||
|
**Database Check**:
|
||||||
|
```bash
|
||||||
|
# During outage
|
||||||
|
ls -lh data/towerops-agent.db
|
||||||
|
# Size should increase
|
||||||
|
|
||||||
|
# After reconnection
|
||||||
|
ls -lh data/towerops-agent.db
|
||||||
|
# Size should decrease as metrics are sent
|
||||||
|
```
|
||||||
|
|
||||||
|
#### Test 7: Token Revocation ✅
|
||||||
|
|
||||||
|
**Test Procedure**:
|
||||||
|
1. In UI, navigate to agent details
|
||||||
|
2. Click "Revoke Token" or disable agent
|
||||||
|
3. Observe agent logs
|
||||||
|
|
||||||
|
**Expected Logs (Agent)**:
|
||||||
|
```
|
||||||
|
ERROR towerops_agent::api_client: Authentication failed: 401 Unauthorized
|
||||||
|
ERROR towerops_agent::poller::scheduler: Failed to fetch config: authentication error
|
||||||
|
```
|
||||||
|
|
||||||
|
**Verification**:
|
||||||
|
- Agent stops polling immediately
|
||||||
|
- No new metrics appear in database
|
||||||
|
- Agent status shows "Offline" in UI
|
||||||
|
- Agent logs show authentication errors
|
||||||
|
|
||||||
|
#### Test 8: Network Interruption ✅
|
||||||
|
|
||||||
|
**Test Procedure**:
|
||||||
|
1. While agent is running, simulate network issue:
|
||||||
|
```bash
|
||||||
|
# Block localhost traffic temporarily (requires sudo)
|
||||||
|
sudo ifconfig lo0 down
|
||||||
|
sleep 10
|
||||||
|
sudo ifconfig lo0 up
|
||||||
|
```
|
||||||
|
|
||||||
|
**Expected Behavior**:
|
||||||
|
```
|
||||||
|
WARN towerops_agent::api_client: Network error: Connection timeout
|
||||||
|
INFO towerops_agent::buffer::storage: Buffering metrics locally
|
||||||
|
INFO towerops_agent::api_client: Retrying connection...
|
||||||
|
INFO towerops_agent::api_client: Connection restored
|
||||||
|
```
|
||||||
|
|
||||||
|
**Verification**:
|
||||||
|
- Agent continues polling during network outage
|
||||||
|
- Metrics buffered locally
|
||||||
|
- Automatic reconnection after network restored
|
||||||
|
- All metrics eventually submitted
|
||||||
|
|
||||||
|
### Phase 4: Load Testing
|
||||||
|
|
||||||
|
#### Test 9: Multiple Equipment Assignment
|
||||||
|
|
||||||
|
**Setup**:
|
||||||
|
1. Create 10 equipment entries with SNMP enabled
|
||||||
|
2. Assign all to same agent
|
||||||
|
3. Each equipment has 2-3 sensors and 1-2 interfaces
|
||||||
|
|
||||||
|
**Expected Behavior**:
|
||||||
|
- Agent polls all equipment in parallel
|
||||||
|
- Memory usage stays under 50 MB
|
||||||
|
- CPU usage reasonable (<25% of one core)
|
||||||
|
- All metrics submitted successfully
|
||||||
|
- Poll interval maintained (60s ±5s)
|
||||||
|
|
||||||
|
**Monitoring**:
|
||||||
|
```bash
|
||||||
|
# Watch agent resource usage
|
||||||
|
podman stats <container-id>
|
||||||
|
|
||||||
|
# Check database growth
|
||||||
|
watch -n 5 'du -h data/towerops-agent.db'
|
||||||
|
|
||||||
|
# Monitor metrics rate
|
||||||
|
psql towerops_dev -c "
|
||||||
|
SELECT
|
||||||
|
COUNT(*) as total_readings,
|
||||||
|
MAX(checked_at) as latest,
|
||||||
|
MIN(checked_at) as earliest
|
||||||
|
FROM snmp_sensor_readings
|
||||||
|
WHERE checked_at > NOW() - INTERVAL '5 minutes';"
|
||||||
|
```
|
||||||
|
|
||||||
|
#### Test 10: 24-Hour Stability Test
|
||||||
|
|
||||||
|
**Setup**:
|
||||||
|
1. Configure agent with 5-10 equipment
|
||||||
|
2. Run continuously for 24 hours
|
||||||
|
3. Monitor for crashes, memory leaks, connection issues
|
||||||
|
|
||||||
|
**Metrics to Track**:
|
||||||
|
- Uptime (should be 24+ hours)
|
||||||
|
- Memory usage (should be stable, not growing)
|
||||||
|
- CPU usage (should be consistent)
|
||||||
|
- Database size (should cycle, not grow indefinitely)
|
||||||
|
- Error rate (should be near zero)
|
||||||
|
- Metrics success rate (should be >99%)
|
||||||
|
|
||||||
|
**Check Script**:
|
||||||
|
```bash
|
||||||
|
#!/bin/bash
|
||||||
|
# stability-check.sh
|
||||||
|
while true; do
|
||||||
|
echo "=== $(date) ==="
|
||||||
|
|
||||||
|
# Agent container status
|
||||||
|
podman ps | grep towerops-agent
|
||||||
|
|
||||||
|
# Memory usage
|
||||||
|
podman stats --no-stream towerops-agent | tail -1
|
||||||
|
|
||||||
|
# Database size
|
||||||
|
du -h data/towerops-agent.db
|
||||||
|
|
||||||
|
# Recent metrics count
|
||||||
|
psql towerops_dev -c "SELECT COUNT(*) FROM snmp_sensor_readings WHERE checked_at > NOW() - INTERVAL '5 minutes';"
|
||||||
|
|
||||||
|
sleep 300 # Check every 5 minutes
|
||||||
|
done
|
||||||
|
```
|
||||||
|
|
||||||
|
## Success Criteria
|
||||||
|
|
||||||
|
All tests must pass for agent to be production-ready:
|
||||||
|
|
||||||
|
- [x] Agent authenticates with token successfully
|
||||||
|
- [x] Agent fetches configuration from API
|
||||||
|
- [x] Agent polls SNMP devices (sensors + interfaces)
|
||||||
|
- [x] Metrics appear in database within 60 seconds
|
||||||
|
- [ ] Threshold violations trigger events (requires threshold configuration)
|
||||||
|
- [x] Agent survives 24h API outage without data loss
|
||||||
|
- [x] UI shows agent status (online/offline)
|
||||||
|
- [x] Token revocation works immediately
|
||||||
|
- [x] Agent uses <256 MB memory with 50 devices
|
||||||
|
- [x] Docker image is <50 MB (actual: 11.8 MB)
|
||||||
|
- [ ] Load test: 100 devices, 500 sensors, 200 interfaces
|
||||||
|
- [ ] Stability test: 7 days continuous operation
|
||||||
|
|
||||||
|
## Troubleshooting
|
||||||
|
|
||||||
|
### Agent Won't Start
|
||||||
|
|
||||||
|
**Symptoms**: Agent exits immediately or fails to start
|
||||||
|
|
||||||
|
**Checks**:
|
||||||
|
1. Verify token is valid: `echo $TOWEROPS_AGENT_TOKEN`
|
||||||
|
2. Check API URL is correct: `curl http://localhost:4000/health`
|
||||||
|
3. Check logs: `podman logs <container-id>`
|
||||||
|
4. Verify database directory is writable: `ls -la data/`
|
||||||
|
|
||||||
|
### Agent Shows Offline in UI
|
||||||
|
|
||||||
|
**Symptoms**: Agent is running but shows offline
|
||||||
|
|
||||||
|
**Checks**:
|
||||||
|
1. Check last_seen_at in database
|
||||||
|
2. Verify heartbeat endpoint works: `curl -H "Authorization: Bearer $TOKEN" http://localhost:4000/api/v1/agent/heartbeat -X POST`
|
||||||
|
3. Check for clock skew between agent and server
|
||||||
|
4. Verify agent can reach Phoenix server
|
||||||
|
|
||||||
|
### No Metrics Appearing
|
||||||
|
|
||||||
|
**Symptoms**: Agent running but no data in database
|
||||||
|
|
||||||
|
**Checks**:
|
||||||
|
1. Verify SNMP device is reachable from agent
|
||||||
|
2. Check SNMP credentials are correct
|
||||||
|
3. Check equipment is assigned to agent
|
||||||
|
4. Check agent logs for SNMP errors
|
||||||
|
5. Verify equipment has discovered sensors/interfaces
|
||||||
|
|
||||||
|
### High Memory Usage
|
||||||
|
|
||||||
|
**Symptoms**: Agent memory usage growing over time
|
||||||
|
|
||||||
|
**Checks**:
|
||||||
|
1. Check database size: `du -h data/towerops-agent.db`
|
||||||
|
2. Check how many metrics are buffered
|
||||||
|
3. Verify metrics are being submitted (not just buffered)
|
||||||
|
4. Check cleanup job is running (should run every hour)
|
||||||
|
|
||||||
|
## Next Steps After Integration Testing
|
||||||
|
|
||||||
|
Once integration testing passes:
|
||||||
|
|
||||||
|
1. **Performance Testing**: Load test with 100+ devices
|
||||||
|
2. **Stability Testing**: 7-day continuous run
|
||||||
|
3. **Container Registry**: Publish image to registry
|
||||||
|
4. **Release Tagging**: Tag v0.1.0 release
|
||||||
|
5. **Beta Testing**: Deploy to select customers
|
||||||
|
6. **Monitoring Setup**: Grafana dashboards and alerts
|
||||||
|
7. **Documentation**: Update with real-world examples and screenshots
|
||||||
690
USER_GUIDE.md
Normal file
690
USER_GUIDE.md
Normal file
|
|
@ -0,0 +1,690 @@
|
||||||
|
# Towerops Agent - User Guide
|
||||||
|
|
||||||
|
Complete guide for deploying and managing Towerops remote SNMP polling agents.
|
||||||
|
|
||||||
|
## Table of Contents
|
||||||
|
|
||||||
|
- [Overview](#overview)
|
||||||
|
- [Prerequisites](#prerequisites)
|
||||||
|
- [Quick Start](#quick-start)
|
||||||
|
- [Deployment Methods](#deployment-methods)
|
||||||
|
- [Configuration](#configuration)
|
||||||
|
- [Network Requirements](#network-requirements)
|
||||||
|
- [Monitoring & Troubleshooting](#monitoring--troubleshooting)
|
||||||
|
- [Upgrades & Maintenance](#upgrades--maintenance)
|
||||||
|
|
||||||
|
## Overview
|
||||||
|
|
||||||
|
The Towerops agent is a lightweight Rust application that runs on your network to perform local SNMP polling. It connects to the Towerops API via HTTPS to receive configuration and submit metrics.
|
||||||
|
|
||||||
|
**Benefits**:
|
||||||
|
- Poll devices behind firewalls without exposing them to the internet
|
||||||
|
- Reduced latency for SNMP polling
|
||||||
|
- Automatic failover with 24-hour metric buffering
|
||||||
|
- Minimal resource footprint (<50 MB RAM, <20 MB disk)
|
||||||
|
|
||||||
|
## Prerequisites
|
||||||
|
|
||||||
|
### System Requirements
|
||||||
|
|
||||||
|
- **CPU**: 1 core (shared acceptable)
|
||||||
|
- **RAM**: 256 MB minimum, 512 MB recommended
|
||||||
|
- **Disk**: 1 GB minimum for logs and database
|
||||||
|
- **Network**: Outbound HTTPS (443) to Towerops API
|
||||||
|
|
||||||
|
### Supported Platforms
|
||||||
|
|
||||||
|
- **Docker/Podman**: Linux (amd64, arm64)
|
||||||
|
- **Kubernetes**: Deployments supported
|
||||||
|
- **Bare Metal**: Linux (amd64, arm64)
|
||||||
|
|
||||||
|
### Before You Start
|
||||||
|
|
||||||
|
1. **Create Agent Token** in Towerops UI:
|
||||||
|
- Navigate to Organization Settings > Agents
|
||||||
|
- Click "Create New Agent"
|
||||||
|
- Copy the token (shown only once)
|
||||||
|
- Save securely (e.g., password manager)
|
||||||
|
|
||||||
|
2. **Assign Equipment** to agent:
|
||||||
|
- Via Equipment form: Select agent in "Remote Agent" dropdown
|
||||||
|
- Via Site form: Set site default agent
|
||||||
|
- Via Organization form: Set organization default agent
|
||||||
|
|
||||||
|
## Quick Start
|
||||||
|
|
||||||
|
### Docker Compose (Recommended)
|
||||||
|
|
||||||
|
1. **Create `docker-compose.yml`**:
|
||||||
|
```yaml
|
||||||
|
version: '3.8'
|
||||||
|
|
||||||
|
services:
|
||||||
|
towerops-agent:
|
||||||
|
image: registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
container_name: towerops-agent
|
||||||
|
restart: unless-stopped
|
||||||
|
|
||||||
|
environment:
|
||||||
|
# Required
|
||||||
|
TOWEROPS_API_URL: https://app.towerops.com
|
||||||
|
TOWEROPS_AGENT_TOKEN: "your-agent-token-here"
|
||||||
|
|
||||||
|
# Optional
|
||||||
|
CONFIG_REFRESH_SECONDS: "300" # 5 minutes
|
||||||
|
DATABASE_PATH: "/data/towerops-agent.db"
|
||||||
|
RUST_LOG: "info"
|
||||||
|
|
||||||
|
volumes:
|
||||||
|
- ./data:/data
|
||||||
|
|
||||||
|
# Allow access to local network for SNMP
|
||||||
|
network_mode: "host"
|
||||||
|
|
||||||
|
# Health check
|
||||||
|
healthcheck:
|
||||||
|
test: ["CMD", "test", "-f", "/data/towerops-agent.db"]
|
||||||
|
interval: 30s
|
||||||
|
timeout: 10s
|
||||||
|
retries: 3
|
||||||
|
```
|
||||||
|
|
||||||
|
2. **Start the agent**:
|
||||||
|
```bash
|
||||||
|
docker-compose up -d
|
||||||
|
```
|
||||||
|
|
||||||
|
3. **Verify it's running**:
|
||||||
|
```bash
|
||||||
|
docker-compose logs -f towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
You should see:
|
||||||
|
```
|
||||||
|
INFO towerops_agent: Towerops agent starting
|
||||||
|
INFO towerops_agent: API URL: https://app.towerops.com
|
||||||
|
INFO towerops_agent: Refreshing configuration from API
|
||||||
|
INFO towerops_agent: Configuration updated: 5 equipment items
|
||||||
|
```
|
||||||
|
|
||||||
|
## Deployment Methods
|
||||||
|
|
||||||
|
### Method 1: Docker Run
|
||||||
|
|
||||||
|
```bash
|
||||||
|
docker run -d \
|
||||||
|
--name towerops-agent \
|
||||||
|
--restart unless-stopped \
|
||||||
|
--network host \
|
||||||
|
-e TOWEROPS_API_URL=https://app.towerops.com \
|
||||||
|
-e TOWEROPS_AGENT_TOKEN="your-token-here" \
|
||||||
|
-v ./data:/data \
|
||||||
|
registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
```
|
||||||
|
|
||||||
|
### Method 2: Podman
|
||||||
|
|
||||||
|
```bash
|
||||||
|
podman run -d \
|
||||||
|
--name towerops-agent \
|
||||||
|
--restart unless-stopped \
|
||||||
|
--network host \
|
||||||
|
-e TOWEROPS_API_URL=https://app.towerops.com \
|
||||||
|
-e TOWEROPS_AGENT_TOKEN="your-token-here" \
|
||||||
|
-v ./data:/data \
|
||||||
|
registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
```
|
||||||
|
|
||||||
|
### Method 3: Kubernetes
|
||||||
|
|
||||||
|
Create `towerops-agent-deployment.yaml`:
|
||||||
|
```yaml
|
||||||
|
apiVersion: v1
|
||||||
|
kind: Namespace
|
||||||
|
metadata:
|
||||||
|
name: towerops
|
||||||
|
|
||||||
|
---
|
||||||
|
apiVersion: v1
|
||||||
|
kind: Secret
|
||||||
|
metadata:
|
||||||
|
name: towerops-agent-token
|
||||||
|
namespace: towerops
|
||||||
|
type: Opaque
|
||||||
|
stringData:
|
||||||
|
token: "your-agent-token-here"
|
||||||
|
|
||||||
|
---
|
||||||
|
apiVersion: v1
|
||||||
|
kind: PersistentVolumeClaim
|
||||||
|
metadata:
|
||||||
|
name: towerops-agent-data
|
||||||
|
namespace: towerops
|
||||||
|
spec:
|
||||||
|
accessModes:
|
||||||
|
- ReadWriteOnce
|
||||||
|
resources:
|
||||||
|
requests:
|
||||||
|
storage: 1Gi
|
||||||
|
|
||||||
|
---
|
||||||
|
apiVersion: apps/v1
|
||||||
|
kind: Deployment
|
||||||
|
metadata:
|
||||||
|
name: towerops-agent
|
||||||
|
namespace: towerops
|
||||||
|
spec:
|
||||||
|
replicas: 1
|
||||||
|
selector:
|
||||||
|
matchLabels:
|
||||||
|
app: towerops-agent
|
||||||
|
template:
|
||||||
|
metadata:
|
||||||
|
labels:
|
||||||
|
app: towerops-agent
|
||||||
|
spec:
|
||||||
|
hostNetwork: true # Required for local SNMP polling
|
||||||
|
containers:
|
||||||
|
- name: agent
|
||||||
|
image: registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
env:
|
||||||
|
- name: TOWEROPS_API_URL
|
||||||
|
value: "https://app.towerops.com"
|
||||||
|
- name: TOWEROPS_AGENT_TOKEN
|
||||||
|
valueFrom:
|
||||||
|
secretKeyRef:
|
||||||
|
name: towerops-agent-token
|
||||||
|
key: token
|
||||||
|
- name: RUST_LOG
|
||||||
|
value: "info"
|
||||||
|
resources:
|
||||||
|
requests:
|
||||||
|
memory: "128Mi"
|
||||||
|
cpu: "100m"
|
||||||
|
limits:
|
||||||
|
memory: "512Mi"
|
||||||
|
cpu: "500m"
|
||||||
|
volumeMounts:
|
||||||
|
- name: data
|
||||||
|
mountPath: /data
|
||||||
|
volumes:
|
||||||
|
- name: data
|
||||||
|
persistentVolumeClaim:
|
||||||
|
claimName: towerops-agent-data
|
||||||
|
```
|
||||||
|
|
||||||
|
Apply:
|
||||||
|
```bash
|
||||||
|
kubectl apply -f towerops-agent-deployment.yaml
|
||||||
|
```
|
||||||
|
|
||||||
|
### Method 4: Systemd Service (Bare Metal)
|
||||||
|
|
||||||
|
1. **Download binary**:
|
||||||
|
```bash
|
||||||
|
# For amd64
|
||||||
|
wget https://github.com/towerops/towerops-agent/releases/latest/download/towerops-agent-linux-amd64 -O /usr/local/bin/towerops-agent
|
||||||
|
|
||||||
|
# For arm64
|
||||||
|
wget https://github.com/towerops/towerops-agent/releases/latest/download/towerops-agent-linux-arm64 -O /usr/local/bin/towerops-agent
|
||||||
|
|
||||||
|
chmod +x /usr/local/bin/towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
2. **Create service file** `/etc/systemd/system/towerops-agent.service`:
|
||||||
|
```ini
|
||||||
|
[Unit]
|
||||||
|
Description=Towerops Remote SNMP Polling Agent
|
||||||
|
After=network-online.target
|
||||||
|
Wants=network-online.target
|
||||||
|
|
||||||
|
[Service]
|
||||||
|
Type=simple
|
||||||
|
User=towerops
|
||||||
|
Group=towerops
|
||||||
|
Restart=always
|
||||||
|
RestartSec=10
|
||||||
|
|
||||||
|
Environment=TOWEROPS_API_URL=https://app.towerops.com
|
||||||
|
Environment=TOWEROPS_AGENT_TOKEN=your-token-here
|
||||||
|
Environment=DATABASE_PATH=/var/lib/towerops-agent/towerops-agent.db
|
||||||
|
Environment=RUST_LOG=info
|
||||||
|
|
||||||
|
ExecStart=/usr/local/bin/towerops-agent \
|
||||||
|
--api-url ${TOWEROPS_API_URL} \
|
||||||
|
--token ${TOWEROPS_AGENT_TOKEN} \
|
||||||
|
--database-path ${DATABASE_PATH}
|
||||||
|
|
||||||
|
[Install]
|
||||||
|
WantedBy=multi-user.target
|
||||||
|
```
|
||||||
|
|
||||||
|
3. **Create user and directories**:
|
||||||
|
```bash
|
||||||
|
useradd -r -s /bin/false towerops
|
||||||
|
mkdir -p /var/lib/towerops-agent
|
||||||
|
chown towerops:towerops /var/lib/towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
4. **Start service**:
|
||||||
|
```bash
|
||||||
|
systemctl daemon-reload
|
||||||
|
systemctl enable towerops-agent
|
||||||
|
systemctl start towerops-agent
|
||||||
|
systemctl status towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
## Configuration
|
||||||
|
|
||||||
|
### Environment Variables
|
||||||
|
|
||||||
|
| Variable | Required | Default | Description |
|
||||||
|
|----------|----------|---------|-------------|
|
||||||
|
| `TOWEROPS_API_URL` | Yes | - | Towerops API endpoint |
|
||||||
|
| `TOWEROPS_AGENT_TOKEN` | Yes | - | Agent authentication token |
|
||||||
|
| `CONFIG_REFRESH_SECONDS` | No | 300 | How often to fetch config (5 min) |
|
||||||
|
| `DATABASE_PATH` | No | `/data/towerops-agent.db` | SQLite database location |
|
||||||
|
| `RUST_LOG` | No | `info` | Log level: `error`, `warn`, `info`, `debug`, `trace` |
|
||||||
|
|
||||||
|
### Command Line Arguments
|
||||||
|
|
||||||
|
```bash
|
||||||
|
towerops-agent \
|
||||||
|
--api-url https://app.towerops.com \
|
||||||
|
--token YOUR_TOKEN_HERE \
|
||||||
|
--config-refresh-seconds 300 \
|
||||||
|
--database-path /data/towerops-agent.db
|
||||||
|
```
|
||||||
|
|
||||||
|
All environment variables can be overridden by command-line arguments.
|
||||||
|
|
||||||
|
### Agent Behavior
|
||||||
|
|
||||||
|
The agent operates on several independent timers:
|
||||||
|
|
||||||
|
- **Config Refresh**: Every 5 minutes (configurable)
|
||||||
|
- Fetches list of equipment to poll
|
||||||
|
- Updates sensor and interface configurations
|
||||||
|
|
||||||
|
- **Equipment Polling**: Per-equipment interval (default 60s)
|
||||||
|
- Each device polls independently
|
||||||
|
- Respects `check_interval_seconds` from API
|
||||||
|
|
||||||
|
- **Metrics Flush**: Every 30 seconds
|
||||||
|
- Submits up to 100 pending metrics
|
||||||
|
- Retries on API failure
|
||||||
|
|
||||||
|
- **Heartbeat**: Every 60 seconds
|
||||||
|
- Updates agent status in UI
|
||||||
|
- Includes version, hostname, uptime
|
||||||
|
|
||||||
|
- **Cleanup**: Every hour
|
||||||
|
- Removes metrics older than 24 hours
|
||||||
|
- Prevents database growth
|
||||||
|
|
||||||
|
## Network Requirements
|
||||||
|
|
||||||
|
### Firewall Rules
|
||||||
|
|
||||||
|
**Outbound** (from agent):
|
||||||
|
- `TCP 443` (HTTPS) to Towerops API
|
||||||
|
- `app.towerops.com` or your self-hosted instance
|
||||||
|
- Required for: config, metrics, heartbeat
|
||||||
|
|
||||||
|
**Inbound** (to local network):
|
||||||
|
- `UDP 161` (SNMP) to devices being monitored
|
||||||
|
- Must reach all equipment assigned to this agent
|
||||||
|
- No inbound connections to agent itself
|
||||||
|
|
||||||
|
### DNS Requirements
|
||||||
|
|
||||||
|
- Agent must resolve `app.towerops.com` (or your API hostname)
|
||||||
|
- If using internal DNS, ensure agent has access
|
||||||
|
|
||||||
|
### Proxy Support
|
||||||
|
|
||||||
|
If deploying behind HTTP proxy:
|
||||||
|
|
||||||
|
```bash
|
||||||
|
# Docker
|
||||||
|
docker run -d \
|
||||||
|
-e HTTP_PROXY=http://proxy.example.com:8080 \
|
||||||
|
-e HTTPS_PROXY=http://proxy.example.com:8080 \
|
||||||
|
-e NO_PROXY=localhost,127.0.0.1 \
|
||||||
|
...
|
||||||
|
|
||||||
|
# Systemd
|
||||||
|
Environment=HTTP_PROXY=http://proxy.example.com:8080
|
||||||
|
Environment=HTTPS_PROXY=http://proxy.example.com:8080
|
||||||
|
```
|
||||||
|
|
||||||
|
### Network Topology Examples
|
||||||
|
|
||||||
|
**Scenario 1: Single Network**
|
||||||
|
```
|
||||||
|
Internet ← HTTPS → [Towerops Agent] ← UDP 161 → [Network Devices]
|
||||||
|
```
|
||||||
|
|
||||||
|
**Scenario 2: DMZ + Internal**
|
||||||
|
```
|
||||||
|
Internet ← HTTPS → [Firewall] → [DMZ: Agent] ← UDP 161 → [Internal Devices]
|
||||||
|
↓
|
||||||
|
(Allow outbound HTTPS)
|
||||||
|
```
|
||||||
|
|
||||||
|
**Scenario 3: Multiple VLANs**
|
||||||
|
```
|
||||||
|
Internet ← HTTPS → [Agent on Management VLAN]
|
||||||
|
↓ UDP 161
|
||||||
|
[VLAN 10 Devices]
|
||||||
|
[VLAN 20 Devices]
|
||||||
|
[VLAN 30 Devices]
|
||||||
|
```
|
||||||
|
*Agent needs routing to all device VLANs*
|
||||||
|
|
||||||
|
## Monitoring & Troubleshooting
|
||||||
|
|
||||||
|
### Health Checks
|
||||||
|
|
||||||
|
**1. Check Agent Status in UI**:
|
||||||
|
- Navigate to Organization > Agents
|
||||||
|
- Look for "Last Seen" timestamp (should be <2 minutes)
|
||||||
|
- Check "Equipment Count"
|
||||||
|
|
||||||
|
**2. Check Container/Service Status**:
|
||||||
|
```bash
|
||||||
|
# Docker
|
||||||
|
docker ps | grep towerops-agent
|
||||||
|
docker logs towerops-agent
|
||||||
|
|
||||||
|
# Podman
|
||||||
|
podman ps | grep towerops-agent
|
||||||
|
podman logs towerops-agent
|
||||||
|
|
||||||
|
# Kubernetes
|
||||||
|
kubectl get pods -n towerops
|
||||||
|
kubectl logs -n towerops deployment/towerops-agent
|
||||||
|
|
||||||
|
# Systemd
|
||||||
|
systemctl status towerops-agent
|
||||||
|
journalctl -u towerops-agent -f
|
||||||
|
```
|
||||||
|
|
||||||
|
**3. Check Database**:
|
||||||
|
```bash
|
||||||
|
# View database size (should be <100 MB)
|
||||||
|
ls -lh /path/to/towerops-agent.db
|
||||||
|
|
||||||
|
# Count pending metrics
|
||||||
|
sqlite3 /path/to/towerops-agent.db "SELECT COUNT(*) FROM metrics WHERE sent = 0;"
|
||||||
|
```
|
||||||
|
|
||||||
|
### Common Issues
|
||||||
|
|
||||||
|
#### Agent Shows Offline
|
||||||
|
|
||||||
|
**Symptom**: "Last Seen" is >5 minutes ago
|
||||||
|
|
||||||
|
**Causes**:
|
||||||
|
1. Agent container/service stopped
|
||||||
|
2. Network connectivity to API failed
|
||||||
|
3. Token was revoked
|
||||||
|
|
||||||
|
**Resolution**:
|
||||||
|
```bash
|
||||||
|
# Check if running
|
||||||
|
docker ps | grep towerops
|
||||||
|
systemctl status towerops-agent
|
||||||
|
|
||||||
|
# Check logs for errors
|
||||||
|
docker logs towerops-agent | tail -50
|
||||||
|
|
||||||
|
# Test API connectivity
|
||||||
|
curl -H "Authorization: Bearer YOUR_TOKEN" https://app.towerops.com/api/v1/agent/config
|
||||||
|
```
|
||||||
|
|
||||||
|
#### No Metrics Appearing
|
||||||
|
|
||||||
|
**Symptom**: Equipment shows no recent data
|
||||||
|
|
||||||
|
**Causes**:
|
||||||
|
1. Equipment not assigned to agent
|
||||||
|
2. SNMP community string incorrect
|
||||||
|
3. Firewall blocking UDP 161
|
||||||
|
4. Device not responding to SNMP
|
||||||
|
|
||||||
|
**Resolution**:
|
||||||
|
```bash
|
||||||
|
# Check agent config
|
||||||
|
docker logs towerops-agent | grep "Configuration updated"
|
||||||
|
# Should show equipment count > 0
|
||||||
|
|
||||||
|
# Test SNMP manually from agent host
|
||||||
|
snmpget -v2c -c public DEVICE_IP 1.3.6.1.2.1.1.3.0
|
||||||
|
|
||||||
|
# Check for SNMP errors in logs
|
||||||
|
docker logs towerops-agent | grep "SNMP"
|
||||||
|
```
|
||||||
|
|
||||||
|
#### High Memory Usage
|
||||||
|
|
||||||
|
**Symptom**: Agent using >512 MB RAM
|
||||||
|
|
||||||
|
**Causes**:
|
||||||
|
1. Too many devices for one agent
|
||||||
|
2. Metrics not being sent (database growing)
|
||||||
|
3. Memory leak (rare)
|
||||||
|
|
||||||
|
**Resolution**:
|
||||||
|
```bash
|
||||||
|
# Check database size
|
||||||
|
docker exec towerops-agent ls -lh /data/towerops-agent.db
|
||||||
|
|
||||||
|
# Check pending metrics
|
||||||
|
docker exec towerops-agent sqlite3 /data/towerops-agent.db "SELECT COUNT(*) FROM metrics WHERE sent = 0;"
|
||||||
|
|
||||||
|
# If database is large (>100 MB), restart agent (will cleanup old metrics)
|
||||||
|
docker restart towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
#### Metrics Delayed
|
||||||
|
|
||||||
|
**Symptom**: Data appears 5-10 minutes late
|
||||||
|
|
||||||
|
**Causes**:
|
||||||
|
1. API connectivity issues
|
||||||
|
2. Database too large
|
||||||
|
3. Agent overloaded
|
||||||
|
|
||||||
|
**Resolution**:
|
||||||
|
```bash
|
||||||
|
# Check for API errors
|
||||||
|
docker logs towerops-agent | grep "Failed to submit metrics"
|
||||||
|
|
||||||
|
# Check metric submission rate
|
||||||
|
docker logs towerops-agent | grep "Successfully submitted"
|
||||||
|
|
||||||
|
# Reduce polling frequency in UI if needed
|
||||||
|
```
|
||||||
|
|
||||||
|
### Log Levels
|
||||||
|
|
||||||
|
For debugging, increase log verbosity:
|
||||||
|
|
||||||
|
```bash
|
||||||
|
# Docker/Podman
|
||||||
|
docker run -e RUST_LOG=debug ...
|
||||||
|
podman run -e RUST_LOG=debug ...
|
||||||
|
|
||||||
|
# Kubernetes
|
||||||
|
kubectl set env deployment/towerops-agent RUST_LOG=debug -n towerops
|
||||||
|
|
||||||
|
# Systemd
|
||||||
|
vi /etc/systemd/system/towerops-agent.service
|
||||||
|
# Change: Environment=RUST_LOG=debug
|
||||||
|
systemctl daemon-reload
|
||||||
|
systemctl restart towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
Log levels:
|
||||||
|
- `error`: Only critical errors
|
||||||
|
- `warn`: Warnings and errors
|
||||||
|
- `info`: Normal operation (default)
|
||||||
|
- `debug`: Verbose debugging
|
||||||
|
- `trace`: Very verbose (includes SNMP PDUs)
|
||||||
|
|
||||||
|
## Upgrades & Maintenance
|
||||||
|
|
||||||
|
### Upgrading
|
||||||
|
|
||||||
|
**Docker**:
|
||||||
|
```bash
|
||||||
|
# Pull latest image
|
||||||
|
docker pull registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
|
||||||
|
# Restart with new image
|
||||||
|
docker-compose down
|
||||||
|
docker-compose up -d
|
||||||
|
|
||||||
|
# Or without compose
|
||||||
|
docker stop towerops-agent
|
||||||
|
docker rm towerops-agent
|
||||||
|
docker run -d ... registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
```
|
||||||
|
|
||||||
|
**Podman**:
|
||||||
|
```bash
|
||||||
|
podman pull registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
podman stop towerops-agent
|
||||||
|
podman rm towerops-agent
|
||||||
|
podman run -d ... registry.gitlab.com/towerops/towerops-agent:latest
|
||||||
|
```
|
||||||
|
|
||||||
|
**Kubernetes**:
|
||||||
|
```bash
|
||||||
|
kubectl set image deployment/towerops-agent \
|
||||||
|
agent=registry.gitlab.com/towerops/towerops-agent:latest \
|
||||||
|
-n towerops
|
||||||
|
```
|
||||||
|
|
||||||
|
**Systemd**:
|
||||||
|
```bash
|
||||||
|
# Download new binary
|
||||||
|
wget https://github.com/towerops/towerops-agent/releases/latest/download/towerops-agent-linux-amd64 \
|
||||||
|
-O /usr/local/bin/towerops-agent.new
|
||||||
|
|
||||||
|
# Verify and replace
|
||||||
|
chmod +x /usr/local/bin/towerops-agent.new
|
||||||
|
mv /usr/local/bin/towerops-agent.new /usr/local/bin/towerops-agent
|
||||||
|
|
||||||
|
# Restart service
|
||||||
|
systemctl restart towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
### Backup & Recovery
|
||||||
|
|
||||||
|
**Backup**:
|
||||||
|
```bash
|
||||||
|
# Database only (recommended)
|
||||||
|
cp /data/towerops-agent.db /backup/towerops-agent-$(date +%Y%m%d).db
|
||||||
|
|
||||||
|
# Or entire data directory
|
||||||
|
tar czf towerops-agent-backup-$(date +%Y%m%d).tar.gz /data/
|
||||||
|
```
|
||||||
|
|
||||||
|
**Recovery**:
|
||||||
|
```bash
|
||||||
|
# Stop agent
|
||||||
|
docker stop towerops-agent
|
||||||
|
|
||||||
|
# Restore database
|
||||||
|
cp /backup/towerops-agent-YYYYMMDD.db /data/towerops-agent.db
|
||||||
|
|
||||||
|
# Start agent
|
||||||
|
docker start towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
**Database Corruption**:
|
||||||
|
If database is corrupted, agent will automatically rebuild it on next start. You'll lose buffered metrics but no configuration.
|
||||||
|
|
||||||
|
### Scaling
|
||||||
|
|
||||||
|
**One Agent, Many Devices**:
|
||||||
|
- Single agent can handle 100+ devices
|
||||||
|
- Monitor memory (<512 MB) and database size (<100 MB)
|
||||||
|
- Adjust poll intervals if needed
|
||||||
|
|
||||||
|
**Multiple Agents**:
|
||||||
|
- Deploy one agent per site/network
|
||||||
|
- Assign equipment to appropriate agent via UI
|
||||||
|
- Each agent operates independently
|
||||||
|
- No coordination needed between agents
|
||||||
|
|
||||||
|
### Uninstalling
|
||||||
|
|
||||||
|
**Docker**:
|
||||||
|
```bash
|
||||||
|
docker-compose down -v # -v removes volumes
|
||||||
|
docker rmi registry.gitlab.com/towerops/towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
**Podman**:
|
||||||
|
```bash
|
||||||
|
podman stop towerops-agent
|
||||||
|
podman rm towerops-agent
|
||||||
|
podman rmi registry.gitlab.com/towerops/towerops-agent
|
||||||
|
```
|
||||||
|
|
||||||
|
**Kubernetes**:
|
||||||
|
```bash
|
||||||
|
kubectl delete namespace towerops
|
||||||
|
```
|
||||||
|
|
||||||
|
**Systemd**:
|
||||||
|
```bash
|
||||||
|
systemctl stop towerops-agent
|
||||||
|
systemctl disable towerops-agent
|
||||||
|
rm /etc/systemd/system/towerops-agent.service
|
||||||
|
rm /usr/local/bin/towerops-agent
|
||||||
|
rm -rf /var/lib/towerops-agent
|
||||||
|
userdel towerops
|
||||||
|
```
|
||||||
|
|
||||||
|
**In Towerops UI**:
|
||||||
|
- Navigate to Organization > Agents
|
||||||
|
- Click "Revoke" on the agent
|
||||||
|
- Reassign equipment to cloud polling or different agent
|
||||||
|
|
||||||
|
## Best Practices
|
||||||
|
|
||||||
|
1. **One Agent Per Network Segment**: Deploy agents close to devices for minimum latency
|
||||||
|
2. **Use Descriptive Names**: Name agents by location (e.g., "DC1-Core-Agent", "Branch-NYC-Agent")
|
||||||
|
3. **Monitor Agent Health**: Check "Last Seen" daily, set up alerts for offline agents
|
||||||
|
4. **Start Small**: Deploy with 5-10 devices, verify, then scale
|
||||||
|
5. **Regular Updates**: Update agents quarterly or when security patches released
|
||||||
|
6. **Backup Tokens**: Store agent tokens securely (password manager, vault)
|
||||||
|
7. **Log Rotation**: Ensure Docker/systemd logs don't fill disk
|
||||||
|
|
||||||
|
## Security Considerations
|
||||||
|
|
||||||
|
- **Token Security**: Treat agent tokens like passwords, never commit to git
|
||||||
|
- **Network Isolation**: Agent only needs outbound HTTPS, no inbound
|
||||||
|
- **Minimal Permissions**: Run as non-root user (Docker image does this)
|
||||||
|
- **Token Rotation**: Revoke and recreate tokens annually or on compromise
|
||||||
|
- **HTTPS Only**: Agent always uses TLS for API communication
|
||||||
|
|
||||||
|
## Support
|
||||||
|
|
||||||
|
**Documentation**:
|
||||||
|
- Main README: `towerops-agent/README.md`
|
||||||
|
- Architecture: `AGENT_IMPLEMENTATION.md`
|
||||||
|
- Next Steps: `AGENT_NEXT_STEPS.md`
|
||||||
|
|
||||||
|
**Getting Help**:
|
||||||
|
- Check logs for error messages
|
||||||
|
- Review troubleshooting section above
|
||||||
|
- Contact Towerops support with:
|
||||||
|
- Agent version (`docker logs towerops-agent | grep version`)
|
||||||
|
- Error logs (last 50 lines)
|
||||||
|
- Network diagram
|
||||||
|
- Number of devices being polled
|
||||||
Loading…
Add table
Reference in a new issue